FAQs

FAQS

  • Where does your salt come from?

    When we say we make our own salt, we mean it! We harvest our saltwater from the crisp, clean Atlantic Ocean just outside of Charleston, SC. Away from tributaries and pollutants, our saltwater is as clean as it gets!

  • Do you offer tours of your facility?

    Unfortunately, we do not have a storefront at this time and are not able to offer facility tours.

  • Do you sell wholesale?

    Yes, we do! Please reach out to us at info@langesalt.com for more information.

  • Why is shipping so expensive?

    Have you seen the price of postage lately?! Our shipping is based on the overall weight/dimensions of the products you’re purchasing, and in almost all cases the amount you’re being charged will be less than the actual retail price to ship via USPS. Our goal is to break even on shipping, not to profit from it. A helpful tip: combine multiple items into a single purchase and shipping may stay the same or only marginally increase. Either way you’ll get much more bang for your buck!

  • Do you ship international?

    We are only offering domestic shipping at this time.

  • Do you accept returns?

    No, we do not accept returns. Letting salt re-enter our facility once it’s been out of our possession is just too risky. If you have a quality issue you’d like to discuss, please reach out to us at info@langesalt.com.

  • Are all of your products organic and/or non-GMO?

    According to our good friends at the USDA, salt cannot be certified as organic because it is a mineral and not a product of agriculture. Likewise, salt contains no DNA, meaning it cannot be genetically modified. While we therefore can’t be certified Organic or Non-GMO, just know there’s no funny business going on with our salt! Nothing added, just pure sea salt the way it was intended to be.

  • Is your salt gluten free?

    We are not yet certified as gluten free, but know that our pure sea salt is the only product we make in our facility. Nothing is added to our salt. Until we are certified, however, please use your discretion when using our salt if you are gluten sensitive/allergic.

  • Are all of your products certified kosher?

    We are in the process of gaining kosher certification, but not yet officially certified. Our processes and procedures are in line with kosher certification requirements and we expect to be officially certified soon!

  • Is your salt iodized?

    Nothing is added to our sea salt, including iodine.

  • There's moisture in my salt, what do I do?

    Salt loves moisture because it is hygroscopic, meaning it will attract and hold water from its surrounding environment. We recommend you store your salt in a cool, dry place as we do not use any anti-caking, bleaches or drying chemicals in making our salt. If you do notice some moisture in your salt, we recommend warming it in a glass baking dish in the oven for ~10 minutes at the lowest setting.